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Congratulations on a very successful planning retreat... Your facilitation was creative, flexible, and focused on results. Fair to say you have a very enthusiastic, fan club at Oxfam America!

The training that CBI delivers is first class; collaborating with the CBI team to apply negotiation theory to real life commercial issues within our industry really added value and brought the training to life.

CBI has been a game-changer for our issues. CBI has helped us confront conflict within our stakeholder community and forge agreements that move everyone forward toward their interests. They helped us unlock the natural abundance that can emerge when we all move past ‘positions’.

Few things in life are certain – CBI has been a top-notch partner/consultant every time.

CBI worked with us as a partner, not adviser. Projects related to community education [were] more effective when CBI services were incorporated in our actions.

CBI's ability to identify potential for agreement and seek opportunities for broader understanding… will enable us to [respond to] long-simmering conflicts among user groups. We recommend them without hesitation.

We partnered with CBI to deliver advanced mediation training given their excellent reputation, capabilities, and sensitivity to training in complex cultural and socio-economic contexts. This partnership has been immensely productive.

[CBI provided] a highly professional neutral facilitator throughout the planning process and was able to bring the small planning group to a new level of trust. That trust… fostered a highly productive dialogue throughout the day.

CBI has the best group of facilitators I have ever met. Professional, committed, reliable and fun.

Thank you. You accomplished what we all set out to do. You got input, reported out to them their concerns in a way that was clear, and helped us to understand how we could evolve 'next steps'.

Our thanks for your support in the management of this senior-level planning and dialogue exercise. You did not act merely as a consultant, but from day one you mutated into one of us. I was personally impressed by your spirit of organization and method, and by your keen familiarity with what we do.