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A Service Description from Consensus Building Institute
Downed Lines – Best Practice for Improving The Way Wireless Telecommunications Disputes are Handled
Nick Papadopolous
November, 2006
Consensus Building Institute

PDF available online.

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Please see: “Downed Lines – Best Practice for Improving The Way Wireless Telecommunications Disputes are Handled”. Merrick Hoben, Nick Papadopolous., and Katherine Harvey. Consensus Building Institute, November 2006.