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Collaborating with Tough Customers: CBI Training Video

Collaborating with Tough Customers: CBI Training Video


This is an excerpt from "Preparing for Battle", a proprietary training video produced by CBI for Procter & Gamble.

This is an excerpt from "Preparing for Battle", a proprietary training video produced by CBI for Procter & Gamble.

Lawrence Susskind Explains Joint Fact Finding

Lawrence Susskind Explains Joint Fact Finding


Lawrence Susskind explains and describes the six steps of Joint Fact Finding: Assess, Convene, Define, Conduct, Evaluate, and Communicate. Joint Fact Finding is a process that helps groups collaboratively resolve technical and factual questions, and focus on developing feasible options to address these questions. View a summary of the six steps in CBI's Joint Fact Finding diagram.

Lawrence Susskind explains and describes the six steps of Joint Fact Finding: Assess, Convene, Define, Conduct, Evaluate, and Communicate.

The Linder Negotiation: CBI Training Video

The Linder Negotiation: CBI Training Video


A video excerpt from "The Linder Negotiation", a proprietary training video produced by CBI for Procter & Gamble.

This is an excerpt from "The Linder Negotiation", a proprietary training video produced by CBI for Procter & Gamble.

The Art of Negotiation: A Mutual Gains Approach

The Art of Negotiation: A Mutual Gains Approach


CBI has partnered with CorpU to offer three groundbreaking virtual training courses to help you improve your negotiation skills and maximize the potential for consistently desirable outcomes. The Art of Negotiation: A Mutual Gains Approach is the first in this three-course series.

CBI has partnered with CorpU to offer three groundbreaking virtual training courses to help you improve your negotiation skills and maximize the potential for consistently desirable outcomes.

Putting Ourselves in Their Shoes: The Dialogue Table of Tintaya

Putting Ourselves in Their Shoes: The Dialogue Table of Tintaya


Putting Ourselves in Their Shoes: The Dialogue Table of Tintaya from BASESwiki on Vimeo.

CBI conducted interviews and assisted with production of ‘Putting Ourselves in Their Shoes: The Dialogue Table of Tintaya’, produced by the Corporate Social Responsibility Initiative at Harvard's Kennedy School of Government. This documentary explores the creation of a dialogue roundtable to resolve longstanding disputes between a community and a copper mining company in Peru’s Andean highlands — over expropriated land, environment issues, development challenges, and allegation of human rights abuses. It conveys setbacks for both the community and company in the process, and the ultimate achievement of meaningful and sustainable outcomes. Learn more about this project.

This documentary, produced by the Corporate Social Responsibility Initiative at Harvard's Kennedy School of Government with the assistance of CBI, explores a dialogue roundtable used to resolve disputes between a Peruvian community and a copper mining company.

U.S.-Muslim Engagement Project (1 of 2)

U.S.-Muslim Engagement Project (1 of 2)


A collaboration between the Consensus Building Institute and Search for Common Ground, the U.S. Muslim Engagement Initiative has crafted a multi-faceted strategy to enhance U.S. and international security and improve U.S.-Muslim relations. This is Part 1 of a 2-part "Link TV" documentary on the creation of the U.S.-Muslim Engagement Initiative.

Learn more about the U.S.-Muslim Engagement Initiative.

The U.S.-Muslim Engagement Initiative is working to improve U.S.-Muslim relations; a collaboration between the Consensus Building Institute and Search for Common Ground. (Part 1 of 2)

U.S.-Muslim Engagement Project (2 of 2)

U.S.-Muslim Engagement Project (2 of 2)


The U.S. Muslim Engagement Initiative has crafted a multi-faceted strategy to enhance U.S. and international security and improve U.S.-Muslim relations. The Initiative will disseminate this new broad-based strategy, in order to shift American public opinion, impact government policies, and stimulate effective public and private action. This is Part 2 of a 2-part "Link TV" documentary on the creation of the U.S.-Muslim Engagement Initiative. 

Learn more about the U.S.-Muslim Engagement Initiative.

The U.S.-Muslim Engagement Initiative is working to improve U.S.-Muslim relations; a collaboration between the Consensus Building Institute and Search for Common Ground. (Part 2 of 2)

Workable Peace Teacher's Guide: Preview (1 of 8)

Workable Peace Teacher's Guide: Preview (1 of 8)


This is the Teacher's Guide Preview to Workable Peace — CBI's innovative secondary school curriculum, teaching, and learning project that integrates the study of intergroup conflict and the development of crucial civic and social skills into social studies and humanities classes.

View the complete Teacher's Guide to Workable Peace (in 8 parts).

Teacher's Guide Preview to Workable Peace — CBI's innovative secondary school curriculum, teaching, and learning project that integrates the study of intergroup conflict and the development of crucial civic and social skills into social studies and humanities classes.

New Tools for Democratic Decision Making (1 of 2)

New Tools for Democratic Decision Making (1 of 2)


Lawrence Susskind, CBI Founder and Chief Knowledge Officer, speaks at the Universiti Teknologi Malaysia's Premier Lecture Series. His talk, entitled "New Tools for Democratic Decision Making", discusses community engagement. As we face a world of increasing complexity and uncertainty, it is becoming more and more important to involve people and communities in the decisions that affect them - decisions of government, industry, and civil society.

Watch part two - the question and answer session with the audience - here.

Lawrence Susskind gives a talk entitled "New Tools for Democratic Decision Making" at Universiti Teknology Malaysia's Premier Lecture Series.

ESSEC Business School Interviews Lawrence Susskind

ESSEC Business School Interviews Lawrence Susskind


CBI Founder/Chief Knowledge Officer, MIT Professor, and keynote speaker, Lawrence Susskind is interviewed by the International Development Director of the ESSEC Business School, during their "Organizations Change in Response to Environmental Demands" Conference in March, 2010. 

CBI Founder/Chief Knowledge Officer, MIT Professor, and keynote speaker, Lawrence Susskind, is interviewed by the International Development Director of the ESSEC Business School, during their "Organizations Change in Response to Environmental Demands" Conference in March, 2010.

Guidelines for Using Mediation in CSR: CBI and the OECD

Guidelines for Using Mediation in CSR: CBI and the OECD


CBI Founder/Chief Knowledge Officer and MIT Professor, Lawrence Susskind, discusses CBI's work with the Organisation for Economic Co-operation and Development (OECD) on introducing mediation as a method for implementing corporate social responsibility guidelines for multinationals.

Learn more about this project and download the complete NCP Mediation Manual here.

CBI Founder/Chief Knowledge Officer and MIT Professor, Lawrence Susskind, discusses CBI's work with the Organisation for Economic Co-operation and Development (OECD).

Dealing with an Angry Public Teflex Role-Play

Dealing with an Angry Public Teflex Role-Play


CBI Founder/Chief Knowledge Officer and Ford Professor of Urban and Environmental Planning at MIT, Lawrence Susskind, uses a role-play simulation at an executive education seminar on dealing with an angry public. This segment is part of the Program on Negotiation's "Negotiation Pedagogy Video Series, Part Two."

CBI Founder/Chief Knowledge Officer and MIT Professor, Lawrence Susskind, uses a role-play simulation for a Harvard Law School Program on Negotiation executive seminar on on dealing with an angry public.

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Podcasts

"Prescriptions on Healing Conflict" Interview with Lawrence Susskind

Mari Frank interviews Professor Lawrence Susskind on the radio show "Prescriptions for Healing Conflict." Their conversation ranges from finding the trading zone into the role of mediation in conflict-solving in the modern day.

Interview with Lawrence Susskind on Good for You, Great for Me

Susskind discusses some of the concepts and strategies to improve negotiation outcomes from his new book "Good for You, Great for Me" (June 2014) on Texas Public Radio's program The Source.

Stories from the Borderlands

CBI's award-winning "Stories from the Borderlands" uses the unique power of audio storytelling to engage 'Village Innovation Pilot' stakeholder, funded by the Orton Foundation with the Nature Conservancy.

Disgraced Public Figures: Patrick Field on MPR

CBI Managing Director, Patrick Field, appears on Minnesota Public Radio's "How Disgraced Public Figures Can Find Redemption", to discuss how public figures can best rebuild a reputation in tatters. Field, co-author of "Dealing with an Angry Public", details the five critical steps necessary for making an effective public apology.

Consensus Building and Cultural Heritage Management: Stacie Nicole Smith

Stacie Nicole Smith, CBI Senior Associate and Director of Workable Peace, discusses her work with the Getty Conservation Institute and other organizations that deal with cultural and historical heritage sites and issues.

IACCM 'Ask the Expert' Interview: Hal Movius

In this International Association for Contract and Commercial Management's (IACCM) 'Ask the Expert' interview, Hal Movius discusses the concept's presented in his book, "Built to Win: Creating a World-Class Negotiating Organization."

Energy NIMBYism: Larry Susskind on NHPR

Lawrence Susskind, CBI Founder/Chief Knowledge Officer and MIT Professor, is featured on New Hampshire Public Radio's "The Exchange" broadcast, "Energy NIMBYism" (Not in My Backyard), a discussion about those who oppose local siting of renewable energy projects because of the actual or perceived losses to themselves and their community.

Leaders as Consensus Builders: David Fairman

CBI Managing Director David Fairman discusses why and how leaders need to build consensus, drawing examples of successes and failures from American history, including debates over The Clean Air Act and reintegrating ex-offenders.

Resolving Land Use Disputes

Senior CBI staff offer techniques and strategies for resolving the land use dispute challenges described by the attendees of "Resolving Land Use Disputes", a course presented by CBI and the Lincoln Institute of Land Policy. (November 2008)

 

Breaking Robert's Rules of Order: Lawrence Susskind

CBI Founder/Chief Knowledge Officer and MIT Professor, Lawrence Susskind, introduces his book, "Breaking Robert's Rules", summarizing the issues with Robert's Rules of Order and describing a more effective process of group problem solving and decision making.

Performance-Based Federal Surface Transportation Policy Viewpoints

Participant views expressed at the Bipartisan Policy Center National Transportation Policy Project's "Transitioning to Performance-Based Federal Surface Transportation Policy" conference held in Italy, March 2010 and facilitated by CBI.

Public Apologies: Patrick Field

Drawing on real-world examples, CBI's Managing Director Patrick Field discusses "public apologies" — apologies to the public on behalf of oneself or one's organization — and what makes a public apology successful or unsuccessful.